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Each quarter, our OBHG colleagues commend their peers for going above and beyond with the 'You Delivered!' peer-to-peer recognition program. Winners are named each quarter, shared within the OBHG community, and receive a personalized, engraved trophy. All nominees receive a unique lapel pin.
Dr. Troy Eckman and Leslie Cianfarano were named winners of the 'You Delivered!' award for the fourth quarter of 2017.
By the Patient’s Side All the Way
Dr. Troy Eckman was nominated by Bellevue Woman’s Center Team Lead Dr. Dympna Weil for going the extra mile—literally. Because their facility is the OB center for Ellis Hospital System, sometimes her team must address clinical needs at the main hospital emergency room about one mile away, said Dr. Weil.
A patient came into the local emergency room and was determined to need treatment by an OB hospitalist, but could not be transferred. A community physician quickly assessed the patient in the ER, but had another patient under anesthesia for surgery and could not immediately treat her. Recognizing the dire situation, a nurse contacted Dr. Eckman at home.
“When he learned of the acuity and urgent nature of the patient's needs, Dr. Eckman hopped in his truck and drove directly over the main hospital's ER where he assessed the patient and arranged for her transfer to our local tertiary care center. As if that was not enough, he rode in the ambulance with this high-risk patient all the way to the medical center—and then arrived to begin his normally scheduled OBHG shift at noon,” wrote Dr. Weil.
Leslie Cianfarano, Business Systems Analyst, was nominated by colleagues Erin Cook, Elaine Stephenson, and Jessie Simpson. Leslie was recognized for her willingness to assist during a transition from Human Resources to Business Systems, performing “multiple jobs within multiple departments, bridging gaps, and keeping things moving forward—all with a smile on her face,” read one nomination.
“She brought multiple teams together, working towards the one goal of system cleanup, streamlining processes, and identifying system errors. In addition, she is always willing to share her knowledge, train people on the system…” read another.
“She has been instrumental in assisting our team in transitioning the compensation analyst responsibilities and has made herself available to answer questions, solve complex compensation issues, provide job aides, document processes, assist with resources and recommendations, all while learning and working her new full-time position in IT…,” read a third.
Congratulations to our 'You Delivered!' winners!